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Vendor SLA Scorecards

QCBS-style service-level scorecards on real contract titles, scored against fictional vendors.

Every vendor, score and grade here is simulated. Vendors are fictional and are not the companies that won these contracts. Real awardees appear only on Tenders & Contracts, which holds no ratings.
ScorecardsDemo1,169One per contract with a known work type
Average scoreDemo84.1Out of 100
Indicators missedDemo3,600

Average score by vendor

Demo

Source: simulated by this prototype. Lowest scores first.

How the score works

Quality and Cost Based Selection combines a technical and a financial score: 70% technical, 30% financial.

Quality 70 : Cost 30, from the BMC HMIS Request for Bids 2023_MCGM_965446, Bid Data Sheet clause 1.2. BMC has published no QCBS terms for the outsourced-services monitoring in DIR-038.

The indicators and all readings are simulated. Service levels for BMC's outsourced services have not been published.

Source: weighting from the BMC HMIS tender Real; scores Demo

Vendors

Demo
Vendor (fictional)Work typesScorecardsAverageGradeMissed
Aarey Grove Facility Care (Demo)support services236.8D Demo12
Worli Headland Support Services (Demo)support services450.3D Demo23
Harishchandragad Repairs Guild (Demo)civil repairs7469.7C Demo386
Matheran Forest Medical Supplies (Demo)medicines supplies23471.1B Demo994
Kalsubai Ridge Civilworks (Demo)civil repairs8073B Demo399
Mahuli Fort Structurals (Demo)civil repairs8475B Demo413
Tungareshwar Buildcare (Demo)civil repairs6475.1B Demo314
Karnala Grove Electricals (Demo)electrical mechanical3379.7B Demo155
Bhimashankar Ridge Power Services (Demo)electrical mechanical3089A Demo105
Elephanta Cove Hospital Services (Demo)operations management192.5A Demo3
Sewri Mudflat Digital Services (Demo)it services292.9A Demo6
Phansad Glade Equipment Care (Demo)equipment supply32295.2A Demo491
Lonavala Valley Pharma Logistics (Demo)medicines supplies23996.7A Demo299

Lowest-scoring scorecards

Demo
Contract title RealVendor DemoOffice RealTechnical DemoFinancial DemoOverall Demo
Annual maintenance contract of motorized ICU bed, Various Vertical and Horizontal sterilizer and Hot and Cold Plant for 2 years at Kasturba HospitalPhansad Glade Equipment Care (Demo)Public Health Department9210094.4
Supply of Grocery ArticalsPhansad Glade Equipment Care (Demo)KEM Hospital92.210094.5
Inj.Sodium chloride 0.9parsent 100mlLonavala Valley Pharma Logistics (Demo)KEM Hospital94.694.494.5
Purchase of Mirror Tops and Mirror HandlesPhansad Glade Equipment Care (Demo)Nair Dental Hospital92.310094.6
Supply of cooked food for indoor patients at shivajinagar maternity homePhansad Glade Equipment Care (Demo)Public Health Department93.69794.6
Supply of Dental Consumables Set 2 for the use of HBT Polyclinic and Diagnostic Centers as well as Dental Dispensaries under Public Health DepartmentPhansad Glade Equipment Care (Demo)Public Health Department92.310094.6
Supply, Installation, Testing and Commissioning work of infrastructural work for Help Desk and Casualty entrance at Dr. R. N. Cooper Mun. Gen. Hospital.Phansad Glade Equipment Care (Demo)HBTMC and Dr.R.N. Cooper Hospital92.310094.6
INJ. ATRACURIUM BESYLATE 10 MG/ML (2.5 ML AMP/VIAL)Lonavala Valley Pharma Logistics (Demo)B.Y.L. Nair Ch. Hospital and T.N. Medical College92.310094.6
supply of Basmati RicePhansad Glade Equipment Care (Demo)KEM Hospital92.310094.6
PURCHASE OF INJ ARTESUNATE 60MG- 15000 VIALS AT RNCHLonavala Valley Pharma Logistics (Demo)HBTMC and Dr.R.N. Cooper Hospital92.410094.7
supply of PTRAPhansad Glade Equipment Care (Demo)Peripheral Hospitals92.410094.7
INJ. HEPARIN 5000 UNITS/ML (5ML VIALS/AMPS.)Lonavala Valley Pharma Logistics (Demo)B.Y.L. Nair Ch. Hospital and T.N. Medical College96.889.894.7
INJ. MIDAZOLAM 1 MG/ML IM/IV USE (5ML VIAL/AMP.)Lonavala Valley Pharma Logistics (Demo)B.Y.L. Nair Ch. Hospital and T.N. Medical College99.483.794.7
Supply of 99 pure absolute alcoholPhansad Glade Equipment Care (Demo)L.T.M.G. Hospital10082.394.7
HAV IgM Elisa kitLonavala Valley Pharma Logistics (Demo)B.Y.L. Nair Ch. Hospital and T.N. Medical College92.610094.8
Purchase of Dispo 1ml syringe at P.M.M. Malviya Shatabdi Mun. Gen. Hospital, Govandi EastLonavala Valley Pharma Logistics (Demo)Peripheral Hospitals96.491.494.9
Purchase of Syp. Lactulose 10 gm per 15 mlLonavala Valley Pharma Logistics (Demo)Peripheral Hospitals93.69894.9
SITC of Antistatic Conductive Dissipative Flooring in New MajorPhansad Glade Equipment Care (Demo)HBTMC and Dr.R.N. Cooper Hospital97.289.494.9
ELECTROCARDIOGRAPHY MACHINEPhansad Glade Equipment Care (Demo)Peripheral Hospitals95.593.494.9
Printing and supply of various printed stationery to Mumbai District Tuberculosis Control Society under National TB Elimination programmePhansad Glade Equipment Care (Demo)Public Health Department92.810095

Source: contract titles from MahaTenders; vendors and scores simulated.