Skip to content

Back to Vendor SLAs

Elephanta Cove Hospital Services (Demo)

Fictional vendor. operations management.

Demo
This vendor does not exist. It is not the company that won these contracts, and every reading below is simulated.
ScorecardsDemo1
Average scoreDemo92.5
Indicators missedDemo3

Annual Operation and Maintenance of 500 KG Organic Waste Composting Machine at Kasturba Hospital

RealDemo
92.5

Public Health Department · technical 90.7 × 70% + financial 96.8 × 30%

IndicatorEnvelopeTargetReadingResultWeight
Service availability% hours availabletechnicalat least 9995.9Missed35%
Complaint closure% within 48 htechnicalat least 9092.9Met25%
Staffing fill rate% posts filledtechnicalat least 9596.7Met25%
Statutory reports on time% on timetechnicalat least 10098.5Missed15%
Bill accuracy% bills accepted first timefinancialat least 9595.9Met60%
Cost variance% over awarded costfinancialat most 56.1Missed40%

Source: title from MahaTenders Real; vendor and readings simulated Demo