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Vendor SLA Scorecards

QCBS-style service-level scorecards on real contract titles, scored against fictional vendors.

Every vendor, score and grade here is simulated. Vendors are fictional and are not the companies that won these contracts. Real awardees appear only on Tenders & Contracts, which holds no ratings.
ScorecardsDemo1,169One per contract with a known work type
Average scoreDemo84.1Out of 100
Indicators missedDemo3,600

Average score by vendor

Demo

Source: simulated by this prototype. Lowest scores first.

How the score works

Quality and Cost Based Selection combines a technical and a financial score: 70% technical, 30% financial.

Quality 70 : Cost 30, from the BMC HMIS Request for Bids 2023_MCGM_965446, Bid Data Sheet clause 1.2. BMC has published no QCBS terms for the outsourced-services monitoring in DIR-038.

The indicators and all readings are simulated. Service levels for BMC's outsourced services have not been published.

Source: weighting from the BMC HMIS tender Real; scores Demo

Vendors

Demo
Vendor (fictional)Work typesScorecardsAverageGradeMissed
Aarey Grove Facility Care (Demo)support services236.8D Demo12
Worli Headland Support Services (Demo)support services450.3D Demo23
Harishchandragad Repairs Guild (Demo)civil repairs7469.7C Demo386
Matheran Forest Medical Supplies (Demo)medicines supplies23471.1B Demo994
Kalsubai Ridge Civilworks (Demo)civil repairs8073B Demo399
Mahuli Fort Structurals (Demo)civil repairs8475B Demo413
Tungareshwar Buildcare (Demo)civil repairs6475.1B Demo314
Karnala Grove Electricals (Demo)electrical mechanical3379.7B Demo155
Bhimashankar Ridge Power Services (Demo)electrical mechanical3089A Demo105
Elephanta Cove Hospital Services (Demo)operations management192.5A Demo3
Sewri Mudflat Digital Services (Demo)it services292.9A Demo6
Phansad Glade Equipment Care (Demo)equipment supply32295.2A Demo491
Lonavala Valley Pharma Logistics (Demo)medicines supplies23996.7A Demo299

Lowest-scoring scorecards

Demo
Contract title RealVendor DemoOffice RealTechnical DemoFinancial DemoOverall Demo
Improvement of internal Mortuary passage wayMahuli Fort Structurals (Demo)L.T.M.G. Hospital75.18277.2
Providing 04 Nos of Full Time RA at MWDHTungareshwar Buildcare (Demo)Peripheral Hospitals88.551.277.3
HO/RGH/13/SR FLOORING DUSTERTungareshwar Buildcare (Demo)Peripheral Hospitals8266.377.3
Reinstallation of gas connection along with its accessoriesTungareshwar Buildcare (Demo)B.Y.L. Nair Ch. Hospital and T.N. Medical College68.398.377.3
Urgent repairs Work at Room no. 804, H Bldg. 8th Floor located at B.Y.L Nair Ch. Hospital.Kalsubai Ridge Civilworks (Demo)B.Y.L. Nair Ch. Hospital and T.N. Medical College7582.677.3
Rate Contract for maintenance of drinking waterHarishchandragad Repairs Guild (Demo)KEM Hospital77.27877.4
Purple Nitral Powder latex Free Gloves LargeMatheran Forest Medical Supplies (Demo)KEM Hospital78.874.277.4
Purchase of Reagent for Fully Automated Bio-chemistry Analyzer to Dept of Biochemistry of K.E.M. Hospital of B.M.C.Matheran Forest Medical Supplies (Demo)KEM Hospital78.574.877.4
Viral RNA Automated Extraction Combi kitMatheran Forest Medical Supplies (Demo)KEM Hospital70.194.877.5
Refilling and Servicing of various Fire Extinguishers installed in variousKarnala Grove Electricals (Demo)HBTMC and Dr.R.N. Cooper Hospital76.779.777.6
Dengue NS1 Elisa kitMatheran Forest Medical Supplies (Demo)B.Y.L. Nair Ch. Hospital and T.N. Medical College72.190.377.6
Internal repairing and allied civil work at Dean bungalow in KEM Hospital,Parel-400012.Mahuli Fort Structurals (Demo)KEM Hospital86.756.377.6
INJ METRONIDAZOLEMatheran Forest Medical Supplies (Demo)Peripheral Hospitals88.652.477.7
Design, Conceptullisation, Supply, Installation, Testing and Commissioning of Air conditioning system for NHTC building at HBTMC and DR. R.N.C. Hospital, Juhu, Mumbai.Karnala Grove Electricals (Demo)HBTMC and Dr.R.N. Cooper Hospital74.784.677.7
Providing fixing and commissioning of various essentialsKalsubai Ridge Civilworks (Demo)B.Y.L. Nair Ch. Hospital and T.N. Medical College80.671.477.8
Purchase of Hemocue MicrocuvettesMatheran Forest Medical Supplies (Demo)KEM Hospital83.365.177.8
Purchase of INJ DEXTROSE ANHYDROUS 5 PERCENTAGE 0.9 PERCENTAGE NACL 500 mlMatheran Forest Medical Supplies (Demo)Peripheral Hospitals81.968.377.8
Inj.Dextrose Anhydrous 5parsent 0.9 parsent NaclMatheran Forest Medical Supplies (Demo)KEM Hospital88.852.277.8
Supply of Respules Salbutamol 2.5 plus Ipratropium 500 mcgMatheran Forest Medical Supplies (Demo)Public Health Department80.870.777.8
Providing and fixing various electrical material use in maintenance department at Hospital Building (NTC) of Shri Harilal Bhagwati Hospital Borivali (W)Karnala Grove Electricals (Demo)Peripheral Hospitals69.198.377.9

Source: contract titles from MahaTenders; vendors and scores simulated.